FAQ

Does FLAT SOCKS offer gift cards for sale?

No, FLAT SOCKS does not currently offer gift cards for purchase.

Does FLAT SOCKS ship internationally?

No, FLAT SOCKS does not currently ship internationally.

How do I process a return?

Please call Customer Service at 1 (888) 237-3668 to process a return. For Hours of Operation please visit Customer Service.

How do I trim FLAT SOCKS for my shoes?

  1. EASIEST OPTION: If your shoe has a removable insole, take it out and use it as a guide to cut your new FLAT SOCKS.  This will ensure your perfect fit.
  2. NEXT EASIEST OPTION (only other option): The shoes your wearing don’t have a removeable insole, first, complain.  THEN, count your blessings and flip your FLAT SOCKS over to find our trim guide on the back.  Use this to cut down to your size!

Are FLAT SOCKS machine washable?

Yes, you wash them on a regular cycle with like-colors.

Are FLAT SOCKS dryer safe?

Yes, you can toss them in the dryer.

Do you offer Kid’s sizing?

We do not offer Kid’s sizing; however, all of our FLAT SOCKS are trim-to-fit. You can easily purchase a Small or Large pair and trim them down to fit any shoe size! Depending on the width of you child’s shoe, the Large FLAT SOCKS are wider than the Small’s and could provide more coverage.

How much room will FLAT SOCKS take up in my shoes?

FLAT SOCKS are designed to take up the same amount of room, or less, than boring socks. The actual thickness of the FLAT SOCKS does differ slightly by material, please see chart below for exact measurements:

Product  Dimensions**
Small Terry 11-5/8th in. long X 3-3/8th in. wide X 3/16th in. thick
Large Terry 12-5/16th in. long X 3-3/4th in. wide X 3/16th in. thick
Small Mesh 11-5/8th in. long X 3-3/8th in. wide X ­­1/8th in. thick
Large Mesh 12-5/16th in. long X 3-3/4th in. wide X 1/8th in. thick
Small Wool 11-5/8th in. long X 3-3/8th in. wide X 3/16th in. thick
Large Wool 12-5/16th in. long X 3-3/4th in. wide X 3/16th in. thick

**The length and width are at the longest point and widest point of the FLAT SOCK. The longest point for length is from heel-to-toe and the widest point is at the ball-of-foot.

What should I do with my old socks?

There are so many options and we are glad you asked! Don’t be a jerk and toss your socks in the trash, REUSE them!  We have a few suggestions on how to turn your TUBE socks into an everyday essential (just not for your feet).

  1. Sock Duster for around the house. Slip in on your hand and go to town on those blinds and hidden flat surfaces.
  2. Ice Pack Cover to keep your skin from freezing off when you need to apply cold packs to your skin.
  3. Car Cleaning Rag for when you decide to use a nice day to be productive and clean your dirty car, or to wipe off the whip before a first date.
  4. Sock Puppets because, why not!

 What is the difference between the Terry, Mesh and Wool materials?

Material Non-Technical  Technical
Terry closest material to a traditional sock; creates a plush environment for the foot 100% polyester 2mm microfiber Terry; considered a 3D textile due to its many soft protruding threads; base cushion of 100% polyurethane foam (PU)
Mesh very similar to the mesh you find in athletic shoes; comfy and breathable 100% polyester BK Mesh; a tighter knit material that is lower profile, can be considered more breathable due to the pattern woven into the knit; base cushion of 100% polyurethane foam (PU)
Wool soft and cushy material; breathable yet slightly warmer 100% polyester Micro Wool; synthetic microwool is a non-woven textile that has a lower profile than regular wool’s and fur’s; base cushion of 100% polyurethane foam (PU)